General

I recently attended a National Oceanic and Atmospheric Administration (NOAA) National Weather Service (NWS) forum in Bethesda on June 28 – the purpose of the meeting was to gather information in order to help NWS to formulate a strategy for its role in future wireless weather services. The meeting included NWS partners, across public and private sectors and was a great opportunity to learn more about NWS’ priorities and initiatives.

The slides from the event are available here: https://apps.weather.gov/partners/presentations.php

The NWS plans to experimentally produce Common Alerting Protocol (CAP) v1.2 Integrated Public Alert and Warning System (IPAWS) profile messages by fall 2011. See the press announcement here.

NWS has set up a new Wiki for online documentation that includes a documentation page and a collaborative discussion page for each CAP element that NWS plans to produce.

https://wiki.citizen.apps.gov/nws_developers

There was also considerable discussion of CMAS, including how the geo-targeting capability would help with the problem of ‘over-alerting’; folks in the audience also expressed concerns over the 90 character limit of CMAS messages.

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Brief Look into the Alerts and Warnings Using Social Media (AWSM) Program

On July 22, 2011, in Featured Posts, General, Social Media, by with Department of Homeland Security Science and Technology Directorate

Across the U.S., government officials are increasingly looking for new tools to achieve two ultimate goals, 1) communicate more efficiently to more people in less time and 2) improve services, while working with shrinking budgets and competing priorities.

To address these concerns, my program, the Alerts and Warnings Using Social Media (AWSM) Program within the U.S. Department of Homeland Security, Science and Technology Directorate, is collaborating with stakeholders across the U.S. to help maximize the benefits of using social media as part of an emergency alerts and warnings program— allowing responders to rapidly alert more people, in more places, in more ways.

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The 2011 Atlantic hurricane season runs June 1st to November 30th. NOAA is forecasting it will be a very active season along the Atlantic Ocean. As a result, AWARE is pleased to announce a new initiative entitled: 2011 Hurricane Series. This series will regularly feature content that connects our readers to timely information about how hurricane-related alerts and warnings are evolving this season, including updates from stakeholders at the Federal, state, and local levels. In addition, the series will serve as a forum for the exchange of ideas, best practices, and useful information, and will also engage public and private sector leaders to share insights on how they are collaborating on alerts and warnings to save lives and protect property throughout the 2011 hurricane season. Series content will largely focus on how alerts and warnings systems are evolving during the hurricane season to enhance preparedness and response and recovery efforts nationwide.

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In what may be the Government’s most aggressive attempt to engage the Global Citizen, Social Media for Emergency Management initiative has really taken off.

This effort came into play through the leadership of Jeffrey Phillips @LosRanchosEM and a host of others who have and continue to develop tools of the trade, guidance, and education for the growing number of emergency managers using social media.

Tweeting #NSWW, the group helped with breakout sessions at the National Severe Weather Workshop in Norman.

The group is also presenting at the National Emergency Management Association conference this month.

Weekly online training followed by real time drills and exercises, including the efforts of Oklahoma Ice Map, part of the Oklahoma Crisis Mappers group, shows the utility of the project.

Follow the group, if you want to learn about Social Media in Emergency Management, want to gain new tools, or want to share how you are engaging your residents.

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Social Media in Japan

On March 29, 2011, in Featured Posts, General, Social Media, by with SRA Touchstone

The Global Post’s recent article about the use of social media in devastated Japan, Japan tsunami disaster: As Japan scrambles, Twitter reigns, echoes the same sentiment I’ve had lately regarding social media:

It seems no natural disaster or revolt can pass without an examination of Twitter, the free internet social media service that lets users type out news, rants, epiphanies or cries for help in 140 characters or less.

Of course, some of this information isn’t exactly an examination or critique. If you Google “Twitter Japan Tsunami” you’ll have to wade through link after link about Hollywood celebrities tweeting about the recent events in Japan (yawn). However, if you know where to look, you can find some very interesting information about the use of social media in Japan right now. AWARE’s members have certainly had a lot to say about the value and use of social media in disasters lately. Apparently, so has the rest of the world.

Slate published an article titled, The Best-Laid Plans…. The story isn’t so much a critique of the use of social media since the disaster but more a snapshot of how the Kesennuma City Crisis Management Department worked to amass Twitter followers and keep them engaged in the topic of emergency preparedness well before the recent earthquake and tsunami events. Kesennuma City is in complete ruin, but the tweeting continues.

Ushahidi has, of course, deployed its services in Japan — it also has begun blogging about its work. A recent post shows a heat map of its deployment. It appears that well over half of Japan has been impacted by the earthquake and tsunami events.

(While you’re on Ushahidi’s blog, I encourage you to check out its series titled, “Recent Deployments and Lessons Learned Part 1 and Part 2.”  More to come on this two-part series in another post!)

Even the media is using social media to cover the disaster…and of course they are writing about it, as evidenced by the BBC’s aptly titled article, Using Twitter to cover the Earthquake in Japan and USAToday’s Japan: Twitter earthquake and tsunami updates from the ground. In fact, Scientific American used the tweets and Facebook status updates of the local population to report on Japan’s “online panic” caused by the nuclear crisis.  The media may be on to something here. As more reporters flee Japan due to fears of nuclear contamination, we may see them rely more heavily on first hand social media accounts in place of on-the-ground journalists to report the news.

I’m sure the coverage and critique of Japan’s use of social media during a disaster has only just begun, especially now that Japan’s Office of the Prime Minister launched its own Facebook page this week…in English.

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